60 Night Comfort Guarantee
60 NIGHT COMFORT GUARANTEE
At Dormeo® a great night’s sleep is as important to us as it is important to you and if you are not happy neither are we. Dormeo offers a 60 night comfort guarantee, so you can sleep on the mattress at home for 60 nights and decide if it is right for you. If after 60 nights you are not getting your best night’s sleep ever, you can return it for a full refund of the purchase price or exchange it to alternative model.
The good news is that, even if you decide to return your mattress, you can keep the Free Memory Foam pillow you received with your mattress and take your time to get used to the memory foam feel, ready to try Dormeo® again in future.
The 60 night comfort guarantee does not apply to Dormeo® Options mattresses, any clearance items and non-mattress Dormeo items like pillows, duvets, protectors etc., which have a standard 14 day money back guarantee if unopened.
HERE'S HOW THE TRIAL WORKS
- Simply choose and purchase a mattress here at dormeo.co.uk or by calling 0800 625 0134.
- We'll deliver the mattress direct to you free of charge - typically within 14 –28 working days.
- Get a great night's sleep for 60 nights (check your alarm clock is working!).
- If you're not happy - contact our dedicated team of Sleep Experts and we’ll happily listen to your feedback and suggest an alternative, or inform you of the returns procedure for a full refund of the purchase price, you are responsible for the return shipping costs.
We hope you enjoy your Dormeo mattress and get the relaxing night sleep you deserve with our peace of mind 60 night trial. Please see our returns section or get in touch if you have any questions.