Dormeo Warranties

Dormeo products are manufactured to high-quality standards and undergo stringent testing to ensure we deliver products.

Our Quality Control team works tirelessly to maintain our quality standards and the manufacturing processes involved in making our products, which is why we are proud to offer warranties of up to 20 years on selected mattresses Dormeo guarantees that we will replace or repair if the product is defective due to faulty workmanship or materials, subject to the limitations described the individual warranties, customer will not be eligible for a refund after the 200-nights comfort trial.

Dormeo mattresses and toppers are not suitable for use on adjustable beds, and as such, they will not be covered by the warranty.


Rejuvenated products only have a 1 year manufacturing warranty


To begin a warranty claim, please send over the following details to [email protected]

- Full name used when ordering

- Delivery address at the time of ordering

- Order number (if known)

- Proof of purchase


For further information about selected warranties, please view the following pages: