| Warranty | 1 Year |
|---|---|
| Height | 16cm |
| Dimensions | H 16cm x W 150cm x L 200cm |
medium
CLEARANCE
Dormeo Essence Plus Mattress King
£279.00
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SKU
C6ESFP0002
Specifications
Product FAQ 21
Product Questions and Answers
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Q:Can I pay in instalments?A:Yes. We offer flexible payment options through Klarna and Clearpay, making it easier to spread the cost of your purchase. Depending on your order value and eligibility, you can choose from a range of payment options, including Pay in 3, Pay in 4 or interest-free payments. Simply select your preferred payment method at checkout to view the options available for your order. Instalment options are available to eligible UK residents aged 18 and over and are subject to status, eligibility and the provider's terms and conditions.Read other answers00Q:How long is delivery?A:Delivery times vary depending on the product you've ordered. Please check the estimated delivery time shown on the product page and at checkout. Deliveries to Northern Ireland, the Scottish Highlands and Islands may take up to seven additional days after you receive your dispatch confirmation email.Read other answers00Q:How do I know what size I need?A:Our products are available in a range of standard UK sizes, with selected products also available in European sizes. Visit our Buying Guides for size guides, measurements and expert advice to help you choose the right product for your bed.Read other answers00Q:Do you deliver to outside the UK?A:We currently deliver to addresses across the UK, including Northern Ireland. Unfortunately, we do not deliver to Gibraltar, the Channel Islands or the Isle of Man. Deliveries to Northern Ireland, the Scottish Highlands and Islands may take up to seven additional days after dispatch, and some larger products may also incur an additional delivery charge, which will be calculated and displayed during checkout before you complete your order.Read other answers00Q:Can I take my Dormeo product abroad?A:Yes, you can take your Dormeo product abroad for personal use. Please note that any transportation costs, import duties or customs charges are your responsibility. Your warranty remains valid in line with our warranty terms and conditions. However, if you need to make a warranty claim, you'll be responsible for any costs associated with returning the product, and claims can only be processed from a valid UK delivery address.Read other answers00Q:How can I contact Dormeo?A:If you have any questions before or after your purchase, our Customer Care team is here to help. Visit our Contact Us page to find our latest contact details, opening hours and available support options, including phone and email.Read other answers00Q:Do I need to flip my mattress?A:No. Dormeo mattresses are designed to be rotated rather than flipped. We recommend rotating your mattress from head to toe once a week for the first four weeks, then once every four weeks thereafter to help maintain comfort and support.Read other answers00Q:Can I use my mattress on a slatted bed base?A:Yes. Dormeo mattresses are suitable for use on standard bed frames and slatted bed bases. To ensure proper support and maintain your warranty, the gaps between slats should be no wider than 7.5cm (3 inches). Wider gaps may reduce the mattress's performance and could invalidate your warranty.Read other answers00Q:Which mattress is best for back pain?A:Choosing the right mattress for back pain depends on your individual needs, preferred sleeping position and comfort preference. Our Best Mattress for Back Pain Guide can help you find the right option. If you'd like personalised advice, our Sleep Experts are always happy to help.Read other answers00Q:How can I help prevent mould on my mattress?A:To help prevent moisture build-up, we recommend airing your mattress regularly by removing the bedding and allowing fresh air to circulate. Ensure your bedroom is well ventilated and avoid placing your mattress directly against a wall where moisture can become trapped. Damage caused by mould is not covered under warranty.Read other answers00Q:Do you sell children's mattresses?A:Yes. While we don't have a dedicated children's mattress range, many of our mattresses are suitable for children and teenagers. Simply choose the right size and comfort level for your child's needs, with our single and small double mattresses being popular choices.Read other answers00Q:Does a new mattress have a smell?A:As with many new foam mattresses, you may notice a slight odour when your mattress is first unpacked. This is completely normal, harmless and should fade within 24–48 hours. Simply allow the mattress to air in a well-ventilated room before use. If the odour persists, please contact our Customer Care team.Read other answers00Q:Can you take away my old mattress?A:Yes. We can arrange for your old mattress to be collected when your new one is delivered on selected orders. Please contact our Customer Care team before placing your order to check availability, pricing and whether the service is available in your area.Read other answers00Q:How long does my mattress take to fully expand?A:Please unpack your mattress within 30 days of delivery. Once opened, it will begin expanding immediately and regain its shape within approximately 15 minutes. Most rolled mattresses are ready to sleep on after 6–8 hours, although they may take up to 24 hours to reach their full depth and optimum performance. For the best sleeping experience, we recommend allowing the mattress to fully expand before first use where possible.Read other answers00Q:Can I try a Dormeo mattress before I buy?A:Yes. You're welcome to visit our Dormeo showroom to see and try selected mattresses before you buy (subject to stock availability). Our showroom is located at: Dormeo Showroom Wye House Wye Industrial Estate 376 London Road High Wycombe HP11 1LH Opening Hours: Monday – Saturday: 9:00am – 5:00pm Sunday: 10:00am – 4:00pm If you're unable to visit our showroom, selected mattresses are also covered by our 200 Night Trial, giving you the opportunity to try your mattress at home with complete confidence. Please check the product page for eligibility.Read other answers00Q:How is my mattress delivered?A:Delivery varies depending on the mattress you choose. Dormeo Memory mattresses are vacuum-packed for easy transportation and hygiene. You can find out more on our delivery page. Please refer to the product page for the delivery service included with your chosen mattress.Read other answers00Q:Can I use an electric blanket with my mattress?A:We do not recommend using an electric blanket with foam mattresses. Prolonged exposure to heat may affect the performance and shape of the foam over time and could invalidate your warranty.Read other answers00Q:What mattress firmness is right for me?A:The right mattress firmness depends on your preferred sleeping position, body type and personal comfort preference. Whether you prefer a soft, medium or firm feel, Dormeo offers a range of mattresses designed to provide the right balance of comfort and support. If you're unsure which firmness is right for you, explore our Mattress Buying Guides or contact our Sleep Experts for personalised advice.Read other answers00Q:Do I still get a 200 Night Sleep Trial with a Clearance product?A:
No, our Clearance range is exempt from the 200 Night Sleep Trial. For more information, please visi our 200 Night Trial page.
Read other answers00Q:Does my warranty change if I buy a Clearance product?A:Our Clearance product range only comes with a 1-year manufacturer's warranty. For more information on our warranties, please visit our warranties page.
Read other answers00Q:Can I return Clearance items?A:We can only accept returns of Clearance products within 14 days of purchase. Items must be returned within their original packaging and additional costs for return are the customer's responsibility. This does not affect your statutory rights. For more information, please visit our returns page.
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Questions & Answers
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FREE Delivery
Delivery of all Dormeo mattresses is FREE. We have partnered with specialist couriers to ensure...
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0% Interest
Spread the cost of your purchase with 0% interest flexible payment plans.
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Risk Free 200 Night Trial
Try any selected mattress in the comfort of your own home with our unique 200 night comfort guarantee.
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20 Year Warranty
20 year warranty offered on selected Dormeo mattresses, made from the highest quality materials and manufactured to exacting standards.
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Dormeo Essence Plus Mattress King£279.00Save